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In this session we will draw on insights from new research conducted by American Banker and ServiceNow that provides insight into how institutions are strategizing to build customer-centric banks.
July 12 -
Discover how Five Star Bank uses TCS Customer Intelligence & Insights™ to deliver AI/ML powered real-time contextual insights.
July 12 -
Aaron Plante, VP, Lending and Banking at Chime; Matt Wolf, SVP of Business Development, Greenlight; Elizabeth Song, Global Category Development Officer, Financial Services, Spotify; Brian Elkins, executive Director Mongile; American Banker–Catherine Leffert
July 12 -
Why embracing financial inclusion can help your bottom line; How new technologies, such as AI, can transform traditional lending/underwriting models, leading to increased access for underserved populations; What a fintech-bank partnership can do to drive a more inclusive financial ecosystem.
June 30 -
In this roundtable, attendees will discuss: How AI will transform customer interactions; How gathering customer feedback informs technological and human CX; How and when to maintain human-to-human interactions for customer
June 28 -
In this session, hear about the experiences financial institutions and partners have mitigating risk and managing compliance across their multi-hybrid-cloud environments, defining prescriptive policies and controls; implementing data-centric protection & privacy with zero trust; and achieving continuous compliance.
June 28 -
This roundtable session discusses the synchronization of people, process and systems to optimize around hybrid service delivery.
June 28 -
Hear a panel of senior executives who've been at the center of action and who have led technology in both traditional and digital banking, including criticality, responsibility and accountability.
June 28 -
Michelle Moore, head of Digital for Consumer and Wealth & Investment Management at Wells Fargo, will show that even as companies across industries adopt emerging trends like virtual reality and open AI, they'll need to implement evergreen best practices—or risk losing out.
June 28 -
Multi-branch CDFI Texas National Bank (TNB) and lender SaaS solutions provider Lendio will discuss how a traditional financial institution collaborated with a fintech company to close this gap—positioning TNB to effectively serve more of their business communities while growing their SMB lending business.
June 28