Diversity and equality

By putting younger, more diverse talent in executive roles, CEOs of institutions such as Kaua'i Federal Credit Union in Hawaii and OnPath Federal Credit Union in Louisiana are taking steps to better represent the communities they serve.

Banks and credit unions that use Individual Taxpayer Identification Numbers to onboard customers without Social Security numbers are seeing sizable growth in loans and deposits from people who might otherwise be unbanked.

The North Carolina bank’s earlier $60 billion plan, which was tied to the BB&T-SunTrust merger, is set to expire this year. Its new efforts are a sign that such deals aren't always one-off arrangements meant to grease the rails for an acquisition.

David Miree will become global head of diversity, equity and inclusion for the New York megabank. He will succeed Brian Lamb, who will move into a new role in the firm’s commercial banking business.

The City Council recently voted 15-1 to establish a financial authority that would provide credit enhancements on loans to underserved borrowers. Public banking advocates say the effort is both an interim step for Philadelphia and a test case for other cities.

A group of religiously affiliated shareholders that had pushed the bank to write the report says it does not include the voices of key stakeholders. The report's recommendations, written by an outside law firm, touch on workforce diversity, customer remediation and preventing retaliation against employees.

Customers who have access to suitable credit and other offerings and know how to use them appropriately can seize economic opportunities, open businesses and contribute to the collective success of communities, F.N.B. chief Vincent Delie Jr. argues.