Digital Banking 2022

Session archives
2022
DIGITAL BANKING 2022 is the essential event to explore up-to-the-minute trends and recently developed tech for the largest banks and credit unions, while examining the latest innovations and adoptable best practices from challenger banks and fintechs.
Keynote Sessions
Digital Banking 2022 Opening Keynote: Digital Leadership: Future-Proofing via Innovation to Transformation

Qualman showcases the 5 Habits that drive success & happiness for employees, partners and customers. Qualman reveals new techniques including Posting-It-Forward, Being Flawsome, and other insights that will make you a better leader to future-proof and transform your audience & organization.

June 28
Digital Banking 2022 Opening Keynote: Using Mobile to Personalize Banking

Hear Tim Welsh, Vice Chair, Consumer and Business Banking, U.S. Bank address how mobile innovation in digital and self-service experiences such as lending tools, instant apply decisions, banker support and other new technologies can lead to customer centrality.

June 27
General sessions
Digital Banking 2022 Fireside Chat: The State of Digital Banking

Penny Crosman, Executive Editor, American Banker; Mike Cagney, Co-Founder and Chief Executive Officer, Figure

June 28
Delivering Personalized Advice at Scale

Experts talk about data-driven personalization issues that could directly affect your company.

June 27
Building a Future-Ready Tech Strategy

This session will highlight new American Banker research that explores the state of digital transformation in banking and identifies the drivers that are critical to developing a future-ready technology strategy to advance innovation and growth in the industry.

June 27
How to Build an Innovation Practice & Becoming an Effective Digital Leader

Learn from our expert panelists how to design for the target, how to equip digital bankers leaders to be able to talk at a strategic level and the need to invest digitally with the closing physical branches; how to get senior management to think long term.

June 26
Banking as a Service: Powering Third Party Solutions

This panel will discuss the BaaS opportunity for banks, including the pros, cons, and most important strategic, regulatory and practical considerations. 

June 26
Emerging Technologies for Faster Payments – Now What?

Attendees will learn details about how the new payment options work, strategies for addressing the challenges inherent in current payment systems, and how future plans for the growth of payment networks are set to transform the payments space across the nation.

June 24
Fireside Chat: 5G and Next Generation Point of Interaction

Chiro Aikat, EVP of Products and engineering for North America, Mastercard; Sowmyanarayan Sampath, Chief Revenue Officer, Verizon

June 24
Core Banking Transformation

Kristiane Koontz, EVP and Director of Banking, Zions; Neal Shah, EVP and Head of Enterprise Operations and IT Strategy, Regions Bank

June 24
How to Compete to Attract Online Generation Gen Z

Social Media Strategy: Social media storytelling is the cornerstone of acquisition and retention

June 24
Breakout Sessions
Open Banking: Bank and Tech Partnerships that Work

Jonah Crane, Partner, Klaros Group; Kristen Kines, Fintech Sales and Development, Evolve Bank & Trust

June 28
Crypto and Decentralized Finance: Evolution of Cross Border Payments and Payments on the Blockchain

Balazs Barna, Head of Austin Operations & Global Engineering, Wise; Bridget Abraham, Chief Compliance Officer, Remitly

June 28
Open Banking: APIs: The New Business Channel

Different ways of utilizing common APIs for revenue, expense, cybersecurity and privacy.

June 28
Customer Experience: Hyperpersonalization – Data Personalization, Personalizing the Customer Journey

Lincoln Parks, Innovation Officer, Heritage Southeast Bank; Christina Riechers, Head of Product, Square Banking;

June 28
Open Banking: Open Finance Solutions Deepen Customer Relationships

Discover how API-based data exchange solutions can help institutions acquire and retain customers, who will in turn be able to lead healthier financial lives.

June 27
Customer Experience: The State of CX in Banking: Customer Experience isn't just Customer Satisfaction Scores

Leading banks are understanding that the secret sauce that disruptors bring to financial services is their focus on the customer experience. What should banks do to compete?

June 27
Crypto and Decentralized Finance: Distributed Ledger Technology ( DLT)/ Decentralized Finance (DeFi) Transforming Digital Lending

DLT makes the experience even better with smart contracts and at the same time CBDCs help secure the transaction without the need for managing risks of circulation of paper currency. Hear how the industry is adopting them and ways of combining them for more powerful solutions.

June 27
Community Banks: Banking 2025: Avoid Being Yesterday's Bank

Consumers are being offered smart, digital services in every aspect of their life and are expecting the same from their banks. Financial institutions must transform business models to respond and stay relevant in their customers' financial lives. Join Chris Hall as he discusses the must haves and must avoids as you plan for banking in 2025.

June 24
Data: SMART Data Governance to Unlock Digital Banking Value

SMART data governance moves past compliance-focused governance and focuses on the intersection of data governance, data and analytics, customer experience, content, and digital technologies. This panel will discuss how SMART data governance can enable financial institutions to become a data-centric organization that will unlock digital banking value. 

June 24
Financial Access and Financial Inclusion: From account origination to economic opportunity: The role technology plays in financial inclusion

Forward-thinking institutions are leveraging technology to transform the cost structures at their banks, allowing them to serve broader geographic and demographic populations and turn account origination into an engine for economic empowerment.

June 24
Fraud: Questioning Identities; Learning from the Data Behind the Data

Join a panel of industry experts as we discuss deploying low friction tools and practices throughout the account lifecycle to identify data changes/trends for First Party Fraud, Account Abuse and Bust Out, including Synthetics. 

June 24
Community Banks: Banking-as-a-Service and How Community Banks Can Make it Work

Jonah Crane, Partner, Klaros Group; Mitchell Lee, Chief Risk Officer, Synctera; Allan Rayson, Chief Innovation Officer I Chief Technology Officer, Encore Bank

June 24
Data: Pragmatic Uses of Artificial Intelligence for the Banking Industry

Michael Hoffman, Director, Public Sector Financial Services, Guidehouse; Praful Mainker, Chief Risk Officer, Moonstone Bank

June 24
Community Banks: Leveraging Technology to go Global: The right technology strategy helps solve the complex global needs of international customers

Katherine Weislogel, Executive Director of Treasury and Payment Solutions, Synovus; Jeff Beisler-Snell, Head of International, Synovus

June 24
Fraud: Providing Customers Frictionless and Secure Access

Tim Chambers, Senior Consultant, Omega FinCrime; Thomas French, Advisor, SAS INSTITUTE; Zakery Johnson, Director of Financial Crimes, Frost Bank

June 24
Data: Customer Data Platform (CDP) implementations will help banks compete with fintechs and rivals

Arjun Reddy, Partner, Public Sector Financial Services, Guidehouse; Xenia Lane, SVP, Personalization, Client Experience Platform Director, Truist; Alan Kinny, Senior Vice President, Digital CIO, Comerica Bank

June 24
Financial Inclusion: Challenger Banks, Chatbots and Other Tech Bringing Banking to the Underserved

Dylani Herath, Vice President of Engineering, Greenwood; Gosia Tomaszewka, Director, Innovation Lab, Commonwealth; Debtosh Banerjee, SVP, Head of Credit Card and Banking, Avant

June 24
Case studies
E-Signatures and Digital Agreements: Grow Beyond Your Initial Deployment

In this live case study presentation sponsored by OneSpan, we will be joined by Ruchi Gupta, Head of Enterprise Digitization at People's United Bank to share first-hand perspectives on uncovering opportunity for digitization across business units, the expanded use of e-signatures across the bank and how to work towards a Center of Excellence (CoE) to unlock value across the business.

June 26
Enabling Superior Digital Engagements for the Corporate Customer

We invite you to join this presentation to learn how you can onboard, sell, service, and engage better with your business and corporate banking customers. 

June 26
Demos
Digital Banking 2022 Demos: Group 1

Narmi | Blend | OneSpan | Technisys | Q2 | nCino | Precisely | Alloy

June 27
Digital Banking 2022 Demos: Group 2

Jack Henry Digital | Autobooks | Horizn | Truv | FintechOS | Glance

June 27
Digital Banking 2022 Demos: Group 3

QuickFi | Payveris | Quilo | LemonadeLXP | BankJoy | Upstart

June 27
Digital Banking 2022 Demos: Group 4

Baker Hill | Glia | Kasisto | Prelim| Smart Communications

June 27