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While much of the digital world experienced a surge in usage during the coronavirus outbreak in China, one sector took an unexpected hit: Online payments.

NorthOne founder and CEO Eytan Bensoussan explains how unlocking bank data will help entrepreneurs in the future.

The NACUSO annual gathering and a new event focused on cannabis banking for the industry have both been shuttered.

Online platforms and apps can be utilized to quickly support small businesses and consumers facing unexpected financial hardship.

The central bank made two more moves to keep credit flowing; the Housing Policy Council plan would halt mortgage payments during the COVID-19 crisis.

As more states close schools and issue shelter-in-place directives, credit unions are increasingly shifting their staff to work-from-home arrangements.

With coronavirus taking a significant chunk out of physical retail and services, the use of call centers and phone interaction with customers becomes even more important.

Heritage financial institutions that don’t support emerging embedded payments and banking risk further erosion of younger cohorts and losing material franchise value to fintechs, challenger or neo-banks equipped to originate and service accounts at the edge of partner networks, say payment consultants Richard Crone and Heidi Liebenguth.

The pandemic has upended staffing plans, sparked concerns about servicers’ capacity to handle the expected crush of missed payments, and even raised questions about their ability to stay afloat.

Lenders are concerned that the coronavirus outbreak will increase vacancies and add to credit risk.