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Employees of a small or midsize business can learn customers’ needs and deftly toggle between soft and hard cross-sells at the perfect time, writes Michael Hiskey, chief marketing officer of Semarchy.

Neural network systems — which try to emulate the human brain — will become increasingly important as the stolen identities from the recent Equifax breach and others start surfacing in the coming years on fraudulent payment card or loan applications.

Gerald Lipkin has been the New Jersey company's CEO since 1989. Ira Robbins, president of Valley National's bank, will succeed Lipkin.

CUNA and NAFCU cautioned, however, that the bill is by no means final and could still change.

The customer interface is just the tip of the iceberg in fintech, says Wells Fargo's Secil Watson. Plus, the tech trends in business banking, a power shift on sexual harassment as women support each other, and Michelle Obama's advice on raising boys.

Top banking executives called the Republican tax plan an important first step toward tax reform and economic stimulus, but questions immediately arose about whether trade-offs and complexities in the bill would undercut it.

Fed Gov. Jerome Powell, who was first nominated to the central bank by former President Obama, is widely seen as a continuity choice.

Hopes that tax reform might soften a weakening of the mortgage interest deduction were quickly dashed as the GOP plan landed a double punch on the incentive cherished by the mortgage and housing industries.

CapStar Financial is suing an investor on claims he misled other shareholders and is trying to skirt bank holding company laws.

Fannie Mae servicers are facing pressure from the recent hurricanes, but so far are bearing up under the strain.