Chris Ward, EVP, Head of Enterprise Payments at Truist, Jo Jagadish, EVP, Head of US Digital Banking and Contact Centers at TD Bank, Fiona Roach Canning, Co-founder and CEO at Pollinate, and Mark Barnett, Global Head of Small and Medium Enterprises at Mastercard join the LEADERS channel.

As we look ahead at the future of banking, it's clear we're entering an era defined not just by digital transformation, but by intelligent transformation — where AI doesn't just support decisions, but actively helps drive them.

This Leaders episode will provide a roadmap on where digital banking is heading and how financial institutions can take advantage to benefit their customer experiences (CX) and ROI.

Timely information on the changing regulatory landscape around BaaS and why a modernized platform is vital for banks to expand in this landscape.

Expert insight to ensure your digital asset strategy is built to withstand a rapidly evolving landscape.

Learn how Tier 1 and 2 banks are using dynamic, cloud-based automation and AI solutions to deliver the right offer, to the right customer, at the right time, while staying compliant and accelerating time to market strategies.

Why financial institutions should capitalize on their trust advantage and bring digital investing in-house

How banking leaders are taking initiative to address the employee experience and ultimately create a positive pathway to desired customer experience outcomes

80% of bankers are concerned that AI can lead to misinformation and biased decision- making. But sitting on the AI sidelines means missing out on significant operational and competitive opportunities. How can bankers thread the needle?

AI is powerful. However, if fed with bad data, results will not provide value and may have detrimental impact.