The critical decisions now facing all CEOs

Managing a major lender in the midst of COVID fears and social unrest has required a rethink of banking norms. Exploring the executive decisions all leaders must consider is the recipient of American Banker’s Banker of the Year award.
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Businesses and consumers are experiencing social disruption amid the ongoing pandemic and a national reckoning of institutional racism. Join Bruce Van Saun, chairman and CEO of Citizens Financial, and Alan Kline, American Banker editor-in-chief, as they discuss how company heads can navigate the challenges of bringing back workers to a safe environment and address the need for greater workforce diversity. Van Saun will also discuss how lenders can minimize losses in a high unemployment environment, and how they can help small business owners get back on their feet.

Leaders Citizens Financial Bruce Van Saun Banker of the Year Work from home COVID-19
  • Bruce Van Saun 600x600.jpg
    Bruce Van Saun
    Chairman and CEO
    Citizens Financial Group