Join Arizent's Director of Research Intelligence, Kerry Gross, for insight into why credit unions and challenger banks are outperforming retail and online banks when it comes to a humanized customer experience. Kerry highlights new findings and bank rankings from the Humanizing the Customer Experience research completed by Arizent in partnership with Monigle.
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The card network took a 3% stake in Corpay to improve international payment processing for corporate clients, while also pushing technology that aims to drastically reduce the need for human supervision of artificial intelligence.
35m ago -
President Donald Trump's shrinking of the Federal Deposit Insurance Corp. and the Consumer Financial Protection Bureau add to bankers' uncertainty into May.
1h ago -
Fintechs that want to acquire bank charters face multiple obstacles, from increased regulatory scrutiny to stiff competition from established banks.
1h ago -
The Federal Reserve's preferred inflation reading fell in March, but the positive reading came before new trade policies hit the economy.
2h ago -
The top five banks saw an average rise in their assets of almost 31% between 2023 and 2024.
3h ago -
A $24 million single-family provision for credit losses linked to economic uncertainty and changes in actual and forecast home prices weighed down results.
3h ago