Humanizing the Customer Experience: Why do credit unions and challengers lead the pack?

September 03, 2021, 4:51 p.m. EDT 1 Min Read

Join Arizent's Director of Research Intelligence, Kerry Gross, for insight into why credit unions and challenger banks are outperforming retail and online banks when it comes to a humanized customer experience. Kerry highlights new findings and bank rankings from the Humanizing the Customer Experience research completed by Arizent in partnership with Monigle.

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