Wells Fargo struggling to stay under asset cap amid pandemic, CEO says
Even after the Fed eased some limitations in April to promote emergency lending, the bank has had to make some "tough choices" to heed the $1.95 trillion growth ceiling set by regulators in the aftermath of its phony-accounts scandal.
Swept up in civic unrest, banks confront deep societal issues
Bankers spent Monday cleaning up damaged branches, wondering if their small-business clients will need more emergency aid and contemplating how the racial and economic inequalities highlighted by days of violent protests nationwide can be corrected.
The fresh ideas that inspired Bank of the West's digital makeover
Many of the cultural changes instituted by Hisham Salama, one of American Banker's 2020 digital bankers of the year, have led to a more agile tech team and higher customer satisfaction scores.
Credit card lenders clamp down to mitigate coronavirus risk
Since March, issuers have tightened their criteria for opening new accounts and closed millions of existing ones in hopes of avoiding waves of defaults.
Tyrie has advanced Bank of America's virtual assistant Erica and rolled out easier-to-use digital products that resonate strongly with customers. Those achievements have earned him recognition as one of American Banker's digital bankers of the year.
The veteran banker will serve as chief administrative officer, with responsibilities that include strengthening Citi's data architecture, creating greater consistency in its dealings with regulators and enhancing its efforts to combat money laundering.
Coronavirus still a threat to credit scores despite congressional relief
The rescue bill enabled banks to protect loans in forbearance from an immediate hit to a borrower's credit report, but experts say affected consumers may have trouble getting loans after the pandemic ends.
The odds are better now that Congress will pass a bill to help financial institutions serve cannabis businesses, but the question of the legislative path forward has grown murkier.
The McLean, Va.-based company admitted that it failed to file suspicious activity reports even in cases when it knew about criminal charges against specific customers. The misconduct took place in a unit that served check-cashing businesses and was later shut down.
Weeks away from succeeding Michael Corbat, Jane Fraser said she’d consider streamlining some units or divesting others as part of her effort to kick-start return on equity.