Lenders can't rest on their laurels for very long after originating a mortgage these days. Homeowners who want to refinance begin shopping around at the drop of a hat - or an interest rate.

So lenders are focusing on how to encourage their borrowers not to jump ship.

Limited Time Offer

Save $400 off your subscription. Special offer ends April 30, 2017.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.