Anton Schutz
"There were no earnings a few years ago, so what else did you have to lean on?"

Mendon Capital Advisors analyst, on investors' shifting from book value to earnings in evaluating banks as the crisis recedes

Nancy Bush
"Has it been money down a rat hole? Yeah, pretty much."

Bank analyst, on the $60 billion-plus Bank of America has spent in the wake of the crisis just on legal fees, settlements and agreements to buy back bad loans

James Gordon
"How come I have six calendars on my iPhone? How do I send photos? How do I use Siri?"

Chief information officer at Needham Bank, on the questions bombarding IT departments in today's gadget-flooded workplace

Jaspal Bindra
"If, when we are policing, we have a lapse, we don't get treated like a policeman who's had a lapse, we are treated like a criminal."

Standard Chartered Asia CEO, in frustration that banks, now cast in the role of anti-money laundering police, face harsh penalties for any infractions

Meyer Shields
"You can have good banks and you can have good insurance companies, but putting them together doesn't work."

Insurance analyst at Keefe, Bruyette & Woods

Kevin Williams

"The Plantation is... a unit of black employees who are never considered or groomed for management despite their competitive qualifications."

Former Consumer Financial Protection Bureau employee, discussing how one department at the agency was known internally as 'The Plantation,' in his written testimony for a congressional hearing

Douglas Flint
"I do not think we have ever had to ask so much of so many."

HSBC's chairman, invoking Winston Churchill, in a gripe about new regulations leaving employees exhausted and too fearful of making mistakes

John Mann
"HSBC would feel less tired if they treated people decently and stopped ripping people off."

British Parliament member,reacting to Flint's comments

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