Banc One Corp. is recalibrating its plans for deploying computerized telephones after a disappointing consumer response to a trial program, a bank executive said.

In the trial, which began at the bank's Dallas-Fort Worth unit in late September, customers were offered a range of home banking services, including bill payment, account inquiries, funds transfers, and home shopping, through telephones equipped with computer display screens sold by GTE for $150.

Subscribe Now

Access to authoritative analysis and perspective and our data-driven report series.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.