Bracing for Transformation in Consumer Finance

April 17, 2014, 6:08 p.m. EDT 1 Min Read

Economic, regulatory, technological, and competitive pressures have drastically altered the financial services industry, particularly in businesses that touch the American consumer. An analysis by American Banker/ SourceMedia Research shows that the transformation is far from over. Based on surveys of more than 200 financial services executives, this report offers insight into what banks have done to adapt their businesses, and what theyre likely to do next.

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