SAN JOSE, Calif. – Tech CU is providing its members with an enhanced list of methods to prevent being the victims of fraud through mobile banking.
Tech CU’s tips include:
• Password-protect your mobile device and lock your device when it is not in use. Keep your mobile device in a safe location. Frequently delete text messages from your financial institution on your mobile device, especially if they contain sensitive information.
• Never disclose personal information about your accounts via a text message, such as account numbers, passwords or any combination of information that can be used to steal your identity.
• If you change your mobile number or lose your mobile phone, immediately contact your financial institution to change the details of your mobile banking profile.
• Do not hack or modify your device, as this will leave it susceptible to infection from a virus or Trojan. When possible, install mobile security software on your device (if it's available). Some mobile security solutions include: AhnLab Mobile Security, avast! PDA Edition, Kaspersky Mobile Security, and Norton Smartphone Security.
• Be aware that malware exists and fraudulent applications will continue to pop up. Don't download applications onto your phone without checking them out first. Verify the legitimacy of an application with your financial institution before downloading it to your smartphone – verify that the app publisher or seller is your financial institution, or if possible, go through your financial institution's web site to download the application.
• Report any banking application that appears to be malicious to your financial institution right away.
• Monitor your financial records and accounts on a regular basis and consider having electronic alerts on account activity sent to your e-mail or mobile device. Regularly review your statements with online banking. This will enable you to spot any suspicious activity.