A State Farm Mutual Automobile Insurance Co. executive told regulators Wednesday that activists unfairly accuse his firm of ignoring the needs of minority and low-income consumers.

Stanley R. Ommen, president and chief executive of State Farm Financial Services, told officials from the Office of Thrift Supervision that 37% of the insurer's customers were low-income. Also, State Farm has opened 23 offices in inner cities since 1994, he said.

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