In a little-noticed speech last month, Consumer Financial Protection Bureau Director Richard Cordray laid out a new, unified way of thinking about several of the hot-button issues the agency is currently tackling.

U.S. consumers do not get to choose the company that services their mortgage, or the firm that collects debts they owe, or the company that gathers information about their credit history, Cordray noted.

Subscribe Now

Access to authoritative analysis and perspective and our data-driven report series.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.