A day after the House passed a bill to rein in many common credit card billing practices, consumer advocates tried to stoke public outrage about another aspect of the business: sales tactics.

Americans for Fairness in Lending held a conference call Wednesday with two former customer service representatives of MBNA Corp., which is now part of Bank of America Corp. Jim Campen, the Boston advocacy group's executive director, opened the call by saying, "There seem to be realistic prospects for meaningful regulatory and legislative action this year that will eliminate some of the worst abuses" by credit card companies.

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