Though he may be one of the last to admit how much technology has changed his life and his job, Edward E. Crutchfield Jr. has turned into one of the banking industry's most effective technology advocates.

The First Union Corp. chairman just embarked on his second year as chairman of the Banking Industry Technology Secretariat with unanimous support from his peers at other major banking companies-both for his leadership and for what the BITS staff and committees accomplished in recent months.

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