Thomas P. Rideout, a former American Bankers Association president, has been appointed senior vice president at Online Resources and Communications Corp.
Mr. Rideout, 56, had been managing director of sales at the McLean, Va.- based company since 1995. In his new job, he will oversee a newly formed client services group.
"My basic role in the client services group is to see that the banks we sign up are operationally implemented to deliver our home banking and bill pay platform," Mr. Rideout said. "We want to help our clients bring a whole new remote, interactive delivery system to their clients."
Online Resources offers services that help small and midsize banks provide banking services via personal computer and telephone. In the last 18 months, the company has expanded its customer list from seven to more than 80.
"Although our roots are in the screen phone, Tom's job will to be to help our clients get an equal mix of users on the PC and phone," said Online chairman and chief executive officer Matthew Lawlor.
Mr. Rideout began working with Online as an adviser in 1990. He joined full-time as a managing director two years ago.
"It was an absolute coup for Online to take him on," Mr. Lawlor said. "He's very well known in the banking industry."
Mr. Rideout is a former director of correspondent banking at Wachovia Corp., president and chief executive officer of Savannah Bank and Trust Co. in Georgia, and senior vice president and director of government relations at First Union Corp.
While at First Union, he was treasurer of the American Bankers Association from 1985 to 1987 and president in 1988.
"Tom was a terrific president of the association," said Donald Ogilvie, its executive vice president.
"We all enjoyed the opportunity to work with him, as he had a good management style. At the staff level, he gave us clear direction and delegated us a lot of opportunities for the association."