BRIDGEPORT, Conn. - People's Bank announced a set of strategic initiatives Wednesday that includes formation of an e-business division, a bigger emphasis on selling investment and brokerage products, and a pledge to improve customer service in its retail division.

Michael J. Leone, an executive vice president, was named head of the e-business unit, which will focus on developing strategies and technologies needed to expand the company's presence on the Internet. In a statement, People's said the formation of the unit was part of a previously announced "bricks and clicks" strategy, which includes boosting online services as well as building 30 branches in Connecticut.

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