Interneer announced Tuesday that Los Angeles Firemen's Credit Union has decided to use its process automation software to enhance its self-service channels as well as efficiency between front-line staff and back-office operations.
The Culver City, Calif. tech vendor said the $847 million-asset credit union will be using its Intellect 7 platform. The technology automates banking processes without the need for a programmer.
"LAFCU is committed to providing its members with exceptional financial products and services, along with quality service," said the credit unions director of information technology, Chris Condon, in a press release. "We wanted to provide our members with unique self-service opportunities through our online banking, expedited fulfillment of their requests, and at the same time enhance the collaboration and efficiency between the front line staff and back-office operations."