Los Angeles Firemen’s Credit Union Invests in Process Automation Software

Interneer announced Tuesday that Los Angeles Firemen's Credit Union has decided to use its process automation software to enhance its self-service channels as well as efficiency between front-line staff and back-office operations.

The Culver City, Calif. tech vendor said the $847 million-asset credit union will be using its Intellect 7 platform. The technology automates banking processes without the need for a programmer.

"LAFCU is committed to providing its members with exceptional financial products and services, along with quality service," said the credit union’s director of information technology, Chris Condon, in a press release. "We wanted to provide our members with unique self-service opportunities through our online banking, expedited fulfillment of their requests, and at the same time enhance the collaboration and efficiency between the front line staff and back-office operations."

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