PatientFocus, a medical billing company in Nashville, Tenn., reached an agreement with specialty medical product distributor Choice Medical Inc. that will give Choice Medical patients access to PatientFocus' suite of account payment services.
PatientFocus deals exclusively with patient-pay collections after insurance and before bad debt, functioning as an extension of a billing office. It offers payment options without a credit check and manages 100% of patient communications - including statements, inbound and outbound telephone follow-ups and online payment plans.
Choice Medical, based in Knoxville, Tenn., is a specialty distributor of orthopedic, neurosurgical, orthotic and prosthetic product lines. Since opening in 2002, Choice Medical has seen growth in orthopedic and spinal instrumentation fixation products, durable medical equipment and sports medicine bracing. The company represents more than 80 manufacturers in 10 states with more than 100 combined accounts including hospitals, physician offices and surgery centers.
PatientFocus will provide ChoiceMedicals patients access to its financial counselors and allow patients to select payment plans online via their smartphone or computer. They can pay over time, interest-free, in a variety of ways - including check, credit card, bank draft, Health Savings Account and PayPal.
"Choice Medical is a dynamic company serving thousands of patients who require medical products associated with orthopedic, prosthetic and neurosurgical needs," said David E. Frederiksen, PatientFocus founder and CEO. "Were excited about working with Choice Medical because we share the same values: integrity, transparency and customer satisfaction. We look forward to helping create a patient billing process that is a positive, win-win proposition for all parties involved."