Most Powerful Women in Banking: Jennifer Piepszak, JPMorgan Chase

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Chief Financial Officer

Jennifer Piepszak’s May 2019 promotion to chief financial officer of JPMorgan Chase landed her on one of the most-watched lists in corporate America: those who are considered by industry observers to be possible successors to longtime Chief Executive Jamie Dimon.

Piepszak is unquestionably one of the company’s stars. She leads quarterly earnings calls with investors, oversees more than 15,000 employees in JPMorgan’s global finance department and manages corporate strategy and strategic investments. Since her promotion, she has participated in more than 80 gatherings across the world with investors, research analysts, regulators, politicians, clients and industry members and met with thousands of employees.

To connect with people, she often gets personal. In her first town hall meeting as CFO in June 2019, she shared pictures of her family in a PowerPoint presentation and talked about her life outside of work. The effort — dubbed Humans of Office of the CFO — has cascaded to other areas of the company that are now using the same tactic to kick off meetings and help employees get to know each other better.

“This concept has demonstrated how important it is to deliberately make the space for personal conversations at the workplace,” Piepszak said. “It is one way of giving people a platform to open up and be vulnerable while feeling comfortable doing so. Now more than ever, as we mobilize around standing up against the systemic racism that continues to exist in our country, we’re seeing how powerful it can be to make the workplace personal and find the commonalities that connect us all.”

Piepszak, a 26-year veteran of the banking industry, has held various roles at JPMorgan, including CEO of Chase Card Services, CEO of business banking and CFO of mortgage banking.

For the first time, American Banker's Most Powerful Women in Banking celebration is open to the whole financial community. Join us virtually October 6-8 to hear our 2020 honorees' stories and experiences. Register here.

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