Michele Trolli
EVP, Chief Information Officer, M&T Bank

Michele Trolli has built a reputation throughout her career as an integrations specialist. Since joining M&T Bank 10 years ago, she's overseen the conversion of seven acquired banks to its technology and operations systems. She got early experience in this process as KeyCorp's development director, when she helped the Cleveland company absorb its acquisitions in the early 2000s.

One of M&T's most important initiatives this year is overhauling its Bank Secrecy Act and anti-money laundering compliance programs — it is under regulatory pressure to do so to get approval for the acquisition of Hudson City Bancorp that it announced in August 2012 — and Trolli is playing a role in that by helping facilitate the required technology changes.

Under Trolli's leadership, M&T also has invested $70 million in two new data centers, one in its hometown of Buffalo and another in Delaware. Trolli says the company had long outgrown the aging primary and back-up facilities that it relied on previously. One of them dated to 1991, when M&T was less than one-eighth its current asset size. Trolli is the only female among the 14 members of M&T's policy-setting management group. She is also on the mobile banking board of the Clearing House Association.

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