Technology and Operations Executive, Chief Information Officer, KeyCorp
Amy Brady, Keycorp's new technology and operations chief, has quickly brought an "on time, on budget" philosophy to the Cleveland-based company, which previously struggled with the delivery of strategic projects.
Now it has competitive phone and tablet apps, increased payments revenue and a revamped process for handling Distributed Denial of Service attacks like the one that disrupted Key's network for four days in July 2012.
Brady has a deep understanding of the problems that banking technology is intended to solve. A former branch manager, she came up the retail ladder at Bank of America before transitioning to a research and development role that led to a post as CIO there.
Her new colleagues at Key credit her with improving morale in her 4,500-employee division and engaging senior leaders in technology and operational imperatives.