President and Head of Wells Fargo Advisors
Mary Mack is giving Wells Fargo Advisors a makeover. Since taking the helm at the nation's third-largest retail brokerage in January, she has split the financial services group she once ran into three distinct units, reshuffled management and strengthened collaboration between the brokerage and banking units to boost cross-sales and referrals.
Not all the moves were popular. Many advisers have expressed concern that tighter relations between the bank and the brokerage house would force them to push banking products on clients. But Mack insists these steps will ultimately deepen customer relationships and drive the unit's growth. It's a message she continues to spread as she travels the country meeting with firm's roughly 17,000 advisers.
Mack is the only women currently heading a major brokerage house.