Tech Bytes: First Union Tracking Portfolio Performance

First Union Corp. is rolling out software that lets portfolio managers quickly gain access to detailed performance reports.

The browser-based SnapShot software from First Rate Investment Systems "will significantly streamline our internal processes while improving customer service," said Debra Detweiler, vice president and manager of performance measurement at First Union.

First Union has more than 20,000 private and institutional clients.

SnapShot is the latest addition to First Rate Investment Systems' product line. First Union also usesFirst Rate BackOffice and First Rate FrontOffice.

Other First Rate clients include Bank of America, Cambridge Trust Co., Fleet Bank, FMB Trust Co., Massachusetts Mutual Life Insurance Co., Mitchell Hutchins Institutional Investments, NationsBank, PNC Bank, and SunTrust Banks.

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