What's that saying about Lies, damned lies, and statistics? The current state of the U.S. mobile banking market brings Benjamin Disraeli's phrase to mind as we see mobile banking numbers tailored to bolster both the argument that mobile banking has exponential potential and that its current state in the U.S. is best described as immature. Both are true, and present a call to action, for while the opportunity for new revenue and the creation of the next-generation banking experience is exciting, getting there demands concentrated effort by the entire industry, not just the leading players.
First exponential. At SourceMedia's 3rd Annual Mobile Commerce Summit in early June in Las Vegas, USAA's mobile maven Jeff Dennes described the exponential growth of technology to support mobile banking: There are 3.3 billion mobile phones on the planet, compared with 900 million PCs; 2009's 80 million smart phone sales are expected to match feature phone totals; 58 percent of the U.S. population - or 108 million adults - are expected to be mobile bankers by 2012. And Gartner predicts the number of banks offering mobile banking will double from less than 300 to more than 600 between 2008 and 2009.