Green Line Investor Services Inc. has found that saving money and improving customer service is not a trade-off.

The subsidiary of $61 billion-asset Toronto Dominion Bank, Canada's fifth-largest, is successfully using personal computers and a telephone voice-response system in its discount brokerage operation to provide customers with electronic access to their accounts.

Subscribe Now

Access to authoritative analysis and perspective and our data-driven report series.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.