Services Inc., New York, hired Frank J. Petrilli as president and chief operating officer.

He was also to be elected a director of the company and of its subsidiary, Waterhouse National Bank. The company provides brokerage and banking services to individuals through its bank unit and Waterhouse Securities Inc., a nationwide discount brokerage firm.

Mr. Petrilli joined Waterhouse from American Express, where he had worked since 1988, most recently as president and chief operating officer of American Express Centurion Bank.

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