"The Consumer Financial Protection Bureau, all three federal banking agencies and the state regulator in Utah announced more than $112 million in enforcement penalties against American Express for card practices that allegedly violated a range of consumer protection laws,” write American Banker’s Joe Adler and Kate Davidson.
The order named subsidiaries: American Express Travel Related Services Company Inc. , American Express Centurion Bank and American Express Bank. The agencies involved resulted in “a rare coordinated effort,” write AB's reporters.
This third enforcement order from the CFPB is broader in scope than the prior two, which penalized Discover and Capital One for the marketing of payment protection plans.
"Several American Express companies violated consumer protection laws and those laws were violated at all stages of the game — from the moment a consumer shopped for a card to the moment the consumer got a phone call about long overdue debt," CFPB Director Richard Cordray said in a press release.
For the full piece see "Regulators Hit AmEx with $112M Enforcement Action" (may require subscription).