Banco Popular de Puerto Rico

Raj Vig, president of business development company TCP Capital, discusses the crowded landscape in middle-market lending, regulators' concerns and how nonbanks and banks can sometimes work together.

Richard Hunt of the Consumer Bankers Association explains the industry's beef with the Consumer Financial Protection Bureau complaint portal – particularly the agency's proposal to include "narratives" in the information published.

Richard Hunt of the Consumer Bankers Association describes the changes to the Consumer Financial Protection Bureau he'll press for in the next Congress, regardless of which party controls the Senate.

Richard Hunt of the Consumer Bankers Association describes the changes to the Consumer Financial Protection Bureau he'll press for in the next Congress, regardless of which party controls the Senate.

Jan Estep, president and CEO of Nacha, discusses the organization's revised proposal to speed transactions on the automated clearing house network and how it improves on the plan that member banks voted down two years ago.

Eugene Danilkis, CEO of fintech startup Mambu, discusses banks' efforts to finance small and medium-size enterprises in developing countries, either indirectly (by funding microfinance organizations) or directly (by creating special lending subsidiaries unencumbered by legacy processes). He also explains how microfinance has moved beyond old stereotypes of lending to "basket weavers and fruit sellers"; why banks should heed Bill Gates' financial-inclusion message; and what the U.S. can learn from London about financial innovation.

Nacha CEO Janet Estep discusses how her organization polices bad actors on the automated clearing house network, why it doesn't single out specific merchant categories as risky, and how nudging the industry toward "push" payments will help.

Chief information officers discuss their institutions' biggest challenges, the emerging technologies that excite them the most, investment plans for 2015 and more at the FinTech Forward pavilion at the BAI Retail Delivery show.

Mike Hagedorn, president and CEO of UMB Bank, talks about how his company's strong fee revenue helps it compete on loan pricing, and whether the bank could return to M&A after years on the sideline.

LendingClub's initial public offering will be the watershed event for alternative lending that Facebook's IPO was for social media, says Matt Burton, co-founder and CEO of online lending services firm Orchard Platform.