Banco Popular de Puerto Rico

Tim Welsh, Vice Chair, Consumer and Business Banking, US Bank; Zur Yahalom, Senior Vice President, Head of Financial Services Americas, Amdocs

Sonny Sonnenstein, SVP, Chief Information Officer, Consumer, Business and Digital Banking, M&T Bank; Katie Pagenkopf, Head of Customer Experience Strategy, Amdocs; Zur Yahalom, Senior Vice President, Head of Financial Services Americas, Amdocs

Aaron Plante, VP, Lending and Banking at Chime; Matt Wolf, SVP of Business Development, Greenlight; Elizabeth Song, Global Category Development Officer, Financial Services, Spotify; Brian Elkins, executive Director Mongile; American Banker–Catherine Leffert

Blend Labs,Inc.; Naeheas; SavvyMoney; Triple LLC; 9Spokes

Glia; Glance; InCode Technologies; Digital Onboarding; ONESPAN; Savana Inc; JRNI

9Spokes; OpenBots; Pinwheel; nFiniti.AI; Abrigo

In this session you will learn about best practices for managing third-and fourth-party risk in your hybrid cloud environments, how to maintain consistent visibility into your ecosystem as well as some of the hybrid cloud-based technology/tools to consider for third- and fourth-party risk management. ​

Conversational AI banking is changing how banks engage with their customers in more frictionless and convenient ways. Bankers can use ChatGPT in various ways to improve their productivity, operations, and customer experience. 

In the age of automation and uncertainty, this session will explain how to implement artificial intelligence (AI) holistically to run your bank or credit union effectively, enhance key performance ratios and keep your institution financially healthy at all times.

We will explain case studies where we have helped banks modernize and transform, to tap into legacy data assets, to accelerate time to market for machine learning and next best action decisions, to manage instant payments and to rationalize and simplify their data processing ecosystems.