Banco Popular de Puerto Rico

Claudine Gallagher, Head of Americas at PNB Paribas speaks with Arizent CEO Gemma Postlethwaite about servant leadership, sponsorship vs mentorship, and what it will take to attract and retain women in financial services.

Erminia Johannson, Group Head North America, Personal and Business Banking at BMO and Gemma Postlethwaite, CEO of Arizent talk about adapting to new modes of working, discernment and decision making, and how the Covid-19 crisis has shown how to accelerate change in an organization.

Michal Katz, Head of Investment and Corporate Banking in the Americas at Mizuho talks with Gemma Postlethwaite, CEO of Arizent, about organizational flexibility born out of the Covid-19 crisis and supporting the long-term diverse needs of a distributed workforce.

Regulators are urging banks to offer small-dollar loans again and lifting existing restrictions on nonbank lenders. But the real challenge is making those loans favorable to consumers without losing money.

Tresl CEO Christine Pierson says the specialty finance firm has turned challenges into opportunities during the pandemic, including expanding recruitment nationally since new hires can work from home.

John Drechny, the CEO of the Merchant Advisory Group, talks to PaymentsSource Associate Editor David Heun about how merchants are looking beyond the coronavirus crisis — and how every choice merchants make today will have consequences that last well beyond the pandemic.

As the discredited Libor interest rate benchmark enters its last months, some banks are turning away from the repo-based alternative that regulators prefer. What could go wrong?

Vanessa Colella, innovation chief at Citi, says remote working has had a democratizing effect. She also touches on the types of technology Citi has been incubating, the startups it’s investing in and her efforts at fostering a culture of generosity.

With the USPS emerging as an election-year flashpoint, postal banking is an idea that could gain steam. But a number of proposals are out there, and they have wildly varying implications for financial inclusion.

Caitlin Long, a former Morgan Stanley and Credit Suisse managing director, is starting a special-purpose depository institution that will provide payment and custody services to institutional investors and corporate treasurers.