The two megabanks face different problems, as Bank of America customers are frustrated over fees and customer service while Wells customers are alarmed about the bank's recent scandals.

Big banks are expected to report that commercial lending weakened in the third quarter thanks to tax cuts, nonbank competition and seasonal factors. It raises questions about whether the second-quarter rally was an anomaly and if an overall economic slowdown is edging closer.

The nation's largest bank overtook PNC Bank to snag the top spot in an annual study that evaluates satisfaction levels at the nation's six largest retail banks.

Diana Reid has made the advancement of women one of her top priorities at PNC — and has recruited men to support the cause.

The way Charlotte McLaughlin sees it, grit is a little like exercise: You only get stronger with practice.

Karen Larrimer, the head of PNC's retail banking unit, she has a number of big challenges on her plate including leading the charge on the launch of the company’s digital-only bank to consumers nationwide.

The Pittsburgh bank joins Bank of America and other large financial players in a distributed-ledger network that seeks to make global payments in real time.

Advocates are seeking more federal funding for affordable housing. A federal investigation into the banks’ alleged manipulation of a popular tax-credit program can’t be helping their cause.

Some are relying on a national, digital strategy. Others say the right balance of costs and growth comes from more traditional means such as targeted branch openings and out-of-market expansion.

JPMorgan Chase, SunTrust and PNC are pressuring outside counsel to get more women and minority lawyers to represent them in court even at the risk of alienating the big, traditional law firms that they have done business with for years.

Bank of America’s consumer loans grew a lot. But its rivals? Not so much. The mixed results raise questions about whether BofA’s performance is a leading or trailing indicator, and if credit quality is going to be more of a problem industrywide.

PNC revealed the plan as part of its report of strong second-quarter results, and CEO Bill Demchak said it is an example of the regional bank's growth-oriented investments.

The regional bank's move is part of an industrywide transformation of call centers and operations centers to handle more complex tasks and trim costs.

Commercial real estate is their bread and butter, but many banks are scaling back in this vital loan category. Here’s why.

The recent string of positive news for the banking industry, from lower corporate taxes to less regulation, is starting to feel like a distant memory.

The quest for fast payments is advancing on the consumer side, but most banks are said to be undecided about a host of issues tied to speeding up transactions between businesses.

Competition for deposits is heating up as summer approaches, and banks are responding in all sorts of ways — from launching digital-only platforms to raising CD rates to reviving debit rewards. But rising interest rates could weaken demand for loans, especially mortgages.

The firms were initially slated to be included in a newly merged trade association, but they were blocked after some executives objected to adding more Wall Street banks.

Whether they’re thwarting cyber thieves or building out new apps, bank chiefs say hefty tech investments are now a cost of doing business — but they have to convince shareholders.

The numbers are better but still disappointing for such a healthy economy, lamented executives from large U.S. banks. Some are scratching their heads, some are remaining upbeat about the second half of the year, and others are focusing on Plan B.