In 2024, a Honduras-born man who was buying a motorcycle was turned down for a loan. Two years later, Truist Financial is facing a discrimination lawsuit — and the plaintiff's lawyer says many lenders are vulnerable to the same accusations.

The North Carolina-based regional has recruited Michael Lyons to serve as CEO, starting Sept. 1. Lyons will replace Bill Rogers, who plans to retire in April 2027.

Cathy Bessant, who was Bank of America's vice chair of global strategy when she retired, is joining Truist's board of directors and will sit on the company's risk committee. Bessant was American Banker's Most Powerful Woman in Banking for three consecutive years.

By chunking projects down, Truist's head of enterprise payments is speeding up product development, launching things faster and changing the bank's innovation culture

The Truist CIO is teaching its C-suite how to deploy AI across multiple functionalities.

The Charlotte-based bank is hoping to bring request for payment technology into the mainstream. Early Warning sees bill pay as another use case to expand its payment network beyond its peer-to-peer roots.

The Charlotte, North Carolina-based regional bank said it's been executing on its strategic priorities and is consequently setting a new, higher target for a key profitability metric.

The bank and fintech entered an agreement to expand open banking ahead of the CFPB's new 1033 rule and announced joint fraud-combatting product improvements.

The regional bank recorded $130 million of legal charges during the fourth quarter in connection with the resolution of a legal battle involving overdraft fees. Its earnings also took a hit from $63 million in employee severance costs.

From baby boomers' family needs to the fearlessness of Gen Z, three bank executives discussed the work habits of different age groups at American Banker's Most Powerful Women in Banking conference.

The Charlotte, North Carolina-based bank reported net income of $1.45 billion for the third quarter and earnings per share of $1.04, which beat analysts' forecast of $0.99 per share.

The Chief Wholesale Banking Officer at Truist in conversation with Chana Schoenberger, Editor-in-Chief of American Banker, about her business.

The Oklahoma City native, who joined Truist in early 2024, oversees a mix of businesses including commercial and corporate banking, commercial real estate, investment banking and wealth management.

Sherwood leads direct-to-consumer auto and personal loans, cards and secured lending at the bank where she's spent her whole career.

Banks should take a page from the health sciences' playbook and use artificial intelligence to "nudge" consumers away from transactions that have the characteristics of known fraud schemes.

The Charlotte, North Carolina-based bank, which is focusing its growth push in the Southeast, is also planning to renovate 300 existing offices as part of an effort to attract more mass-affluent customers.

The North Carolina-based regional bank still expects its revenue to outpace its spending this year, though if interest rates hold steady, it could "create some risk," a top executive said Friday.

Two bankers detailed how artificial intelligence is transforming fraud detection and incident response for their institutions. The technology lets analysts ask datasets direct questions.

Five years after the pandemic forced banks to switch to online annual meetings, shareholders are growing frustrated by the lack of in-person options. Some wonder if they'll ever again be in the same room as boards and management teams.

Truist, Texas Capital and Citizens Financial are among the banks that will be forced to address shareholder dissatisfaction over executive pay.