In June 2021, Alkami conducted primary research among 795 digital banking customers and members in the United States to better understand Big Tech's influence on the digital banking experience and compared those findings with the perceptions of 150 regional and community financial institutions. We found that Big Tech is recreating the digital banking experience and users are eagerly embracing the change.
Artificial Intelligence Predictive Modeling (AI) isn't a nice-to-have anymore. It's a competitive advantage that financial institutions (FIs) should begin harnessing right now.
Silicon Bank, Signature Bank, and First Republic Bank once represented the gold standard of Relationship Banking. Wall Street was enthralled by the ability of these banks to attract low-cost deposits that could not be explained, or justified, by economics. Investors became convinced that the value of the banker-client relationship at these banks justified premium valuations. Over the past decade, the fantasy of Relationship Banking was rewarded as if it was a form of financial alchemy.