Merchant

The most popular payment method in Hong Kong is no longer considered safe by many protesters.

An inspector general’s findings suggest that the Texas bank could face more consequences over how it handled fraud cases last year tied to the Direct Express program.

A J.D. Power official says supplemental benefits — many centered on travel cards — need to be pared down. His comments followed the company’s release of survey data that showed these hard-to-understand benefits were a drag on customer satisfaction.

There is always the chance that privileged employees will either become bad actors who use their access to confidential data for their own gain, or that they will succumb to a hacking attempt and thereby open the door to an external bad actor, says Unisys' Maria Allen.

Miami’s mass transit system is adding contactless card payments on its Metrorail service as it combats ridership decline.

If firms don't enroll consumers quickly for card accounts, it suggests other elements of the institution may also be suspect, says Kofax's Dermot McCauley.

Human error makes credit unions vulnerable to cybersecurity threats, but executives can fight this by setting up the right processes and technology.

As major U.S. cities continue to implement contactless tap-and-go acceptance to collect transit fares, at least one bank sees this trend as an opportunity to put its cards on center stage.

Apple is expanding the list of merchants where Apple Card users may earn 3% cash back, starting with Uber.

In the age of e-commerce and the "Pays," redemptions will no longer be viewed primarily as an expense to be managed, but rather as a tool to create value through higher spending, brand engagement, and long-term loyalty, says Capco's Daniela Hawkins.