Merchant

Understanding the obstacles of payment gateways and how to navigate them can help you expand your business and scale profits efficiently, writes Olivier Schott, founder and chief marketing officer of Scalefast.

Perhaps seeking to dispel rumors that Starbucks can’t innovate in payments without Howard Schultz, the company is joining a platform that could one day enable customers to trade bitcoins for caramel lattes and mocha frappuccinos.

Artificial intelligence has myriad benefits for consumers, yet many are still concerned about issues such as privacy, requiring issuers to provide more information about the technology, according to Cyndie Martini, president and CEO of Member Access Pacific.

For their own sake, GrubHub and Uber should have purchased Caviar when Square reportedly offered it to them for sale in 2016. Instead, they now have a competitor who’s looking to eat their lunch in the restaurant delivery business.

Pinduoduo's controversial IPO was seemingly a world removed from western merchant acquirers, but it's yet another example of how social payments can upend conventional relationships between merchants, shopping and payment processing.

Tailoring company objectives to customers’ changing expectations is no longer a choice. Customer loyalty programs are not just the source of bringing repeated business but also the determinant of the future key players across all industries, writes Donika Kraeva, Communications Manager at Dentacoin Foundation, Netherlands.

While many financial institutions are leery of sales goals after the Wells Fargo cross-selling scandal, they shouldn’t overcorrect.

Starbucks Corp. is joining forces with Alibaba Group Holding Ltd. to begin delivering its drinks and baked goods in China, rolling out an effort to stave off competitors and turn around sales in the country.

Square Inc. gave an earnings forecast for the current quarter and year that fell short of analysts’ high expectations, a rare miss for the company and a signal its spending on new products and growth are tempering profit.

Contactless payments have simplified the checkout experience around the world, allowing customers to get on with their lives a bit quicker with a simple tap of a contactless-enabled card, phone or device, writes Dan Sanford, vice president of consumer products at Visa.