Tracking Trends In ISO Benefits

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This article containing links to 13 charts detailing the results of the 2009 ISO&Agent Compensation Survey appears in the April 2009 issue of ISO&Agent magazine. Links to each chart are below.

The number of less-experienced ISO employees appears to be shrinking this year, according to this year's ISO&Agent compensation survey. The percentage of respondents that say they have less than one year in the industry has shrunk to 2% this year from 7% in the 2005 survey.

Looking back also reveals a shift in who is eligible for health insurance. In 2005, 34% of respondents said such coverage was available to full-time employees and their families. This year's survey shows that percentage has dropped to 16%. A comparison also shows that 40% of those surveyed offer health insurance to only full-time employees versus 28% that did so in 2005 (see page 16).

Those in the ISO industry who are wealthy did not increase in proportion compared with last year's survey, in spite of the economy. Sixteen percent of respondents said they made more than $300,000 in total compensation in both surveys. 2007 marked the first time ISO&Agent asked how much respondents earn in a year.

The compensation trend that emerged is that more respondents classified themselves in the middle than last year (see page 18). Last year, 38% said they made between $100,000 and $250,000, compared with 32% who did last year.

To put this data into perspective, this issue of ISO&Agent contains articles on trends and ways to determine how to compensate sales agents. They examine what factors are most important to ISOs and salespeople and to those who put together compensation packages.

Note: Some totals may not equal 100% because of rounding.

View charts:

In 2009, Do You Expect Your Benefits To Increase, Decrease Or Remain The Same?

What Is Your Total Annual Compensation, Not Including Benefits?

What Are Your Bonuses Based On?

DId Your Benefits Increase, Decrease Or Remain The Same?

How Much Of Your Earnings Come From Commission?

How Long Have You Been In The Payments Industry?

Does Your Company Offer Medical Benefits?

Given The Choice, How Would You Improve Your Pay-And-Benefit Package?

What Is Your Primary Business?

Does Your Company Offer 401(k) Or Other Retirement Plans?

How Much Vacation Time Do Agents Get After One Year Of Employment?

Does Your Company Offer Cars Or Vehicle Reimbursement To Sales Staff?

How Often Do Your Or Your Agents Receive A Bonus?


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