ALEXANDRIA, VA, October 9 / MARKET WIRE/ --
VIPdesk, the pioneer of home-based call
center and concierge services, has been validated as a Level 1 Service
Provider in compliance with the Payment Card Industry Data Security
Standard (PCI-DSS). Two years ago, VIPdesk achieved compliance with
PCI-DSS as a Level 3 Service Provider and was the first home-based call
center and concierge service to do so. VIPdesk has maintained compliance
since that time and has now validated compliance at a higher level, Level
1. VIPdesk's compliance with PCI-DSS helps ensure that confidential
information at VIPdesk is protected and secure.
In order to comply with PCI-DSS, companies must have in place strong data
security processes and policies -- including preventing, detecting and
reacting to security incidents. Compliance with the standard as a Level 1
Service Provider requires an assessment of those processes and policies by
an independent Qualified Security Assessor certified by the PCI Security
Standards Council.
"VIPdesk has been working hand-in-hand with the financial services industry
since our founding, and we have always had the upmost concern for the
protection of the confidential financial and personal information our
clients entrust in our care," said Mary Naylor, CEO of VIPdesk. "Attaining
compliance as a PCI-DSS Level 1 Service Provider is one more way in which
VIPdesk goes the extra mile to ensure that our clients remain our first
priority."
The PCI-DSS is a comprehensive set of security requirements intended to
help companies protect personal customer data. The standard is the result
of a collaborative effort from five major credit card brands including
American Express, Discover Financial Services, JCB International,
MasterCard Worldwide, and Visa Inc. It includes objectives for security
management, policies, procedures, network architecture, software design and
other critical protective measures. For more information about the standard
or the PCI Security Standards Council, go to
www.pcisecuritystandards.org
.
About VIPdesk
VIPdesk is the pioneer of premium home-based call centers and Concierge
Services. We offer virtual customer care services to global brand leaders
in industries including financial services, travel, retail and automotive
services. We serve more than 70 blue-chip clients with over 10 million
customers and are continually recognized as a progressive industry leader
as evidenced through numerous awards, including the Inc. 500, Inc. 5000,
NCBEA Business Ethics Award, Stevie Awards for Women in Business and Smart
CEO Future 50. For more information, visit
www.vipdesk.com
Media Contact:
Linda Dickerhoof
VIPdesk
703-837-3507
Email Contact
