PayThink

Free investment education and testing for risk tolerance are among the ways financial firms can better reach underserved consumers, former SEC chief Jay Clayton and Operation HOPE’s John Hope Bryant say.

Decentralized finance, in tandem with financial institutions, could create a more efficient, convenient, wider-reaching and more secure experience than traditional finance alone, says FISPAN's Clayton Weir.

In-person branch use will continue, but retail banks should nonetheless double down on building intuitive, easy-to-use mobile experiences that drive customer satisfaction and brand loyalty.

The Secured Overnight Financing Rate stemmed from years of discussion between regulators and a broad group of industry stakeholders about a safer alternative to Libor. Critics who say big-bank control of the new benchmark exacerbates risk are wrong.

Changes to CDFI Fund regulations could make it significantly easier to raise the capital required to get a new institution off the ground.

Liquidity sensitivity drives companies to procure tools to help them determine and execute the right strategies to get paid faster, says Bottomline Technologies' Jessica Cheney.

To drive the recovery we need to move beyond traditional data and models to incorporate new transaction and payment information that is more timely, more insightful, and more inclusive, FinRegLab's Melissa Koide and FICO's Larry Rosenberger write.

Front-line employees yearn to be told they still have a critical role to play, as more customers are seeking in-person help amid the pandemic.

The current consumer and business demands for contactless payment channels give organizations the opportunity to build new solutions with security at the forefront or to append new workflows to legacy business processes, says Mobiquity's Tyrone Jeffress.

The deal can potentially boost payments on both sides, but also open new avenues such as merchandising and related content, says Kunai's Tarun Bhasin.