PayThink

As banks seek to innovate, executives should accept that ignorance and mistakes are part of the process.

Vetting transactions has become complicated as merchants try to juggle user experience and risk. Tokenization can remove some of that complexity, argues Andre Stoorvogel, a director at Rambus.

Retailers can control traffic flow and simplify payments and checkout, writes Scott Reese, chief technology officer at Harbor Retail.

The most profitable banks in American Banker’s annual rankings frequently produce year after year. That success requires rigorous budgeting and planning, timely analysis and more.

Pursuing collection payments can often be delicate, but there is emerging technology that can take the sting out of that, according to Fico's Tim VanTassel, a vice president at FICO.

From improving call center operations to advancements in voice banking and more, distributed ledger technology has the potential to radically improve data security.

Providing workers with funds on their own terms with added features can do more than just keep up with modern technology, contends Brian Radin, president of Comdata's prepaid and payroll card business.

The banking industry isn't prepared to transition away from a key financial benchmark in 2021, and steps need to be taken now to avoid market disruptions.

When it comes to digital-native shoppers, it’s more than just understanding how their expectations have changed. These expectations are tied to emotional factors that influence buyer behavior, says Michael Rouse, chief commercial officer at Klarna.

After criticizing the prevalence of social sign-in buttons on the internet, Craig Federighi, Apple's senior vice president of software engineering, unveiled one of his company's own. It's essentially Apple Pay without the payments.