PayThink

The information the Consumer Financial Protection Bureau collects about customer problems can be valuable, but analysts need to move past the headline numbers.

Financial institutions have different levels of breach protection than health care, heightening the risk, according to Brad Keller, senior vice president and program director at Shared Assessments.

While there’s been dramatic innovation in the banking sector in recent years, regulators and startups can better collaborate around these developments.

As credit unions buy up community banks, policymakers should take another look at ending the industry’s tax exemption and regulatory breaks.

Security, operational challenges and new operational requirements all make for a complex, yet necessary, transition to open banking in the age of PSD2, according to Maria Allen, global head of financial services for Unisys.

With big banks investing heavily in IT, credit unions will have to be nimble and streamlined if they hope to compete.

Over time, real-time payments could become the predominant payment type while virtually eliminating cash and checks.

As banks seek to innovate, executives should accept that ignorance and mistakes are part of the process.

Vetting transactions has become complicated as merchants try to juggle user experience and risk. Tokenization can remove some of that complexity, argues Andre Stoorvogel, a director at Rambus.

Retailers can control traffic flow and simplify payments and checkout, writes Scott Reese, chief technology officer at Harbor Retail.