PayThink

Given the rapid pace of change across the industry, it’s wise for banks to focus on improving customer service rather than chasing the strategies of their rivals.

“Liquid” is the best descriptor for this shift because it illustrates the continuum of pay-with-points options, writes Barry Kirk, vice president of customer loyalty for Maritz Motivation Solutions.

Camden R. Fine and the Independent Community Bankers of America would be better off if they spent more time protecting community banks and less time attacking credit unions.

House legislation to reverse a federal court decision on state interest rate caps would increase access to credit, not expand predatory lending as critics have argued.

As Congress considers new rules for digital currencies, lawmakers should consider putting responsibility in the hands of the Treasury Department, given its role in handling traditional currency.

A recent report from the agency settles a long-running debate about whether bankruptcy should replace Dodd-Frank’s “orderly liquidation authority.” The financial system needs both.

Limited data on fraud is a widely recognized issue and it was decided that incorporation into PSD2 was the most appropriate way to enforce a requirement, writes Matthew Attwell of The ai Corporation.

Lawmakers should consider taxing large, banklike credit unions that have strayed from their original fields of membership, argues a credit union executive.

OEM and other mobile payments can feed sales, marketing and recurring transactions for lenders, according to Steve Yi, co-founder and CEO of MediaAlpha.

If taxation is the future of our movement, it should be directed at large, bank-like credit unions in order to protect smaller institutions that have stayed true to our founding spirit.