PayThink

When you look at the potent combination of Prime customers (who are the only ones eligible to shop on Prime Day) and Echo owners, Amazon was shrewd to give those customers extra special treatment.

Announcing that a formerly free product or service will now cost money exposes banks to reputational risk. But the process doesn’t have to end in customers getting angry.

The move will explore the risks and opportunities of the new technology, and the group membership allocation across agencies and stakeholder groups seems to be a reasonable way to include a range of opinions, writes Rob Viglione, co-founder of ZenCash.

With a heavy focus on the granular details of compliance, bankers and regulators might miss the big picture — not unlike New York City’s approach to fighting crime in the 1990s.

Plenty of CUs make mistakes in their strategic planning sessions, but -- even more alarming -- there are a number of credit unions that don't do any strategic planning at all.

Open APIs can bring speed and flexibility to P-to-P payments, e-commerce and financial services. But there's also identity and performance risks that banks need to address, writes Rahul Singh, president of financial services at HCL Technologies.

As NCUA continues work on creating another avenue for building capital, credit unions need to bone up on what the different terms mean and the potential impact.

Without climate change mitigation, financial institutions should expect higher weather-related losses, greater uncertainty surrounding transition pathways and increased market volatility.

The number of channels consumers use to pay their bills is unlikely to decrease anytime soon, so billers that are able to check off every bill payment channel will enjoy a competitive advantage, writes Jim Lester, senior vice president of product management and strategy for biller solutions at Fiserv.

A community bank gets taken to task by the Equal Employment Opportunity Commission. Tennis player Andy Murray makes his mom — and lots of other women — proud at Wimbledon. Also, the Bank of England's Charlotte Hogg and Morgan Stanley's Naureen Hassan.