PayThink

Bankers hope that new tax policy will respect the role of tax-assisted community development programs in encouraging business investment in distressed areas.

Chip cards have decreased card fraud, but online fraud is on the rise. By asking the right questions, merchants can find payment partners that can fight the fraud migration.

Customer outreach is far from the actual core function of bank marketers: producing bottom-line results.

The current partisan war over the Dodd-Frank Act is just one dispute in a broader ideological divide about the government’s role in industry.

Connected devices are expanding quickly, as are payment apps. The combination may make following commerce and security mandates harder in the future.

JPM's Marianne Lake looks forward to a relaxing of regulations; Mary Callahan Erdoes emphasizes robo-advice limitations; Alice Dittman of Cornhusker Bank shares philosophy on building trust with customers; and more.

Under the Trump administration, the challenge for the industry is to find the proper balance between supporting post-financial crisis regulations that have worked well and campaigning for reform efforts that have been ineffective.

With the new administration and eventual new leadership of the regulatory agencies, banks’ calculus that agreeing to consent orders is usually the right course is potentially changing.

Banks have traditonally lagged behind in embracing innovation, though blockchain provides the opportunity to quickly ramp up digital services.

Scheduling time for senior executives to visit branches and work alongside staff is a productive and motivating step for all parties involved.