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Steve Francis, president and general manager of North America, GMC Software, explains how automation can add to personal touch in strong member service.
April 22
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Nasser J Sweileh, senior product manager with EastNets, explains why measuring efficiency and effectiveness of compliance is a vital effort.
April 22
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The introduction of more private, risk-bearing capital to housing finance should expand homeownership possibilities.
April 22
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The Consumer Financial Protection Bureau, created under the 2010 Dodd-Frank Act, reports that there are more than fifty different "senior designations" that financial advisors are using to bring in older consumers into the business.
April 19
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Computers, as fast that they may be, fail to provide depositors with the same quality service as the NCR 2000.
April 19
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Spending several million dollars to beef up risk management processes would be an easy decision if it saved hundreds of millions in deposit assessments each year. Also, Camels should become Carmels.
April 19
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Federal Reserve Board Gov. Jeremy Stein said regulators should not abandon the current reform agenda designed to eliminate "too big to fail."
April 18
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Steve Antonakes, the Consumer Financial Protection Bureau's Acting No.2, reassured executives at the American Bankers Association's government relations summit over the impending mortgage rules and the examinations that will follow.
April 18
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The narrative favored by politicians, regulators and bureaucrats is that private banks caused the financial crisis of 2008. The Federal Reserve Chairman and Treasury Secretary stopped the market panic and a repeat of the Great Depression, then politicians and regulators implemented a plan that will maintain a sound financial system. The economic ship of state is stable, under full steam and accelerating.
April 18
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Their only concern is that regulatory burdens remain high enough to prohibit competition, but low enough to protect revenues and profits.
April 18