Even after many people adopted contactless and mobile payments to avoid handling cash, there's an important role for cash in stores today. ATMs are also changing, as they become more like kiosks and provide a means to deposit cash ahead of an online payment.
Any shift in cash use has implications for financial inclusion, and for how a bank technology provider like Diebold Nixdorf approaches the rapidly changing market.
Host:Michael Moeser, senior analyst, PaymentsSource
Guest: Simon Powley, head of advisory services, Diebold Nixdorf