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The Birmingham, Alabama, bank has developed artificial intelligence-based systems that can flag suspicious activity and guide customer service representatives. Amala Duggirala, the bank’s chief operations and technology officer, describes the AI work she and her team have been doing.
July 21
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Year to date through Mar. 31, 2021. Dollars in thousands.
July 19 -
Full-time equivalent, as of Mar. 31, 2021. Dollars in thousands.
July 19 -
Year to date through Mar. 31, 2021. Dollars in thousands.
July 19 -
Mortgages and wealth management generated fees that gave top midtiers an edge, as the pandemic halted most lending outside of the Paycheck Protection Program.
July 19
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